Waiter with Drinks

If you want better service in a restaurant, respect these five unwritten rules

Answer by Maxwell Arnold, former sous chef, restaurant manager, waiter, and busboy, on Quora:

The relationship between a server and a customer can feel like an adverse one at times. Quite often, this is because the two parties simply misunderstand each other. I benefit from the experience of both working as a server, and being someone who dines out on the regular – so I understand what the dynamic is like from both sides.

Revolving Door At Entrance To Office Building

The Employers Problem: Some Hospitality Staff Just Don’t Care

I’ve been running restaurants for a little over 10 years now and employees have always been a fickle bunch; here today, gone the next. It’s a sad fact of the industry that employees, especially the more junior ones, hop between jobs. Sometimes they are just doing the work to fill in and earn some cash before their next real gig comes along. Sometimes they are just lazy and go back to claim benefits rather than work for a living to improve their situation over the long term. But over the last year, and especially this year, the new recruits-cum-leavers have been the worst I have ever seen.

Genetic Manipulation: How far should we go?

There has been much discussed in the scientific community about the possible side-effects of genetic manipulation in insects and animals. The principle (in the video above) is that we can edit the genetic template of a species to introduce, for example, a kill switch that would allow us to selectively introduce a strain which would, over time, eradicate an invasive species. This promises a cure for malaria and many other grail-like gems.

Arctic Ice

The Problem is of Course the Humans II

An article posted today on Business Insider reminded me of my earlier post ten years ago referring back to the same period (the 80s) when the problem crystallised. Here we are 30 years later and little has changed.

Twenty-nine years ago, James Hansen, the director of NASA’s Institute for Space Studies, told the US Senate that the question of the day – whether climate change was happening – was no longer in doubt. Hansen’s testimony before the Senate Committee on Energy and Natural Resources on June 23, 1988, is frequently considered the most important climate change hearing in history.