In the restaurant business, we learn about hospitality. We learn about finance. We learn about marketing. We learn (a lot) about operations as there are so many variables. But we learn – often the hard way – about fraud.
Last week I read an article on the Business Advice website about a recent study which predicts that High Street Shopping (retail) will die out in 2082 as all retail sales will be made online.
While the article suggests the necessary human element of retail may prolong this, it doesn’t consider the evolution of the online experience. It is also hard to assume a straight line reduction in the shift to online.
This has been based on the excellent piece on PwC about the restaurant sector at the end of 2017, with additional commentary from me based on developments in 2018 and my view of the market from the inside.
The relationship between a server and a customer can feel like an adverse one at times. Quite often, this is because the two parties simply misunderstand each other. I benefit from the experience of both working as a server, and being someone who dines out on the regular – so I understand what the dynamic is like from both sides.
I’ve been running restaurants for a little over 10 years now and employees have always been a fickle bunch; here today, gone the next. It’s a sad fact of the industry that employees, especially the more junior ones, hop between jobs. Sometimes they are just doing the work to fill in and earn some cash before their next real gig comes along. Sometimes they are just lazy and go back to claim benefits rather than work for a living to improve their situation over the long term. But over the last year, and especially this year, the new recruits-cum-leavers have been the worst I have ever seen.
An article posted in the Spring this year finds Stephen Hawking – just one of many scientists – who see the possible near-term demise of our species. The article on Salon.com took his arguments (and others) and did some analysis which shows he might not be far off.
There has been much discussed in the scientific community about the possible side-effects of genetic manipulation in insects and animals. The principle (in the video above) is that we can edit the genetic template of a species to introduce, for example, a kill switch that would allow us to selectively introduce a strain which would, over time, eradicate an invasive species. This promises a cure for malaria and many other grail-like gems.